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INSYDIUM Fused Plugins are provided as a collection and downloadable in one installation package. You can also choose which of the Library Assets to download separately via your Customer Account.

Please note that the Library Asset files require a large amount of free disk space.

Every INSYDIUM Fused license is individually signed and registered to its owner on downloading from your Customer Account after purchase. This information is encoded into INSYDIUM Fused. Your Customer Account stores your personal download and it should not be shared with anyone else.

If you have INSYDIUM Fused installed in Cinema 4D and have the Online Updater enabled (with an internet connection), you will always receive the latest version of INSYDIUM Fused available for your license.

Please note that if you have a perpetual license that is out of Maintenance, the download will only include X-Particles.

If you experience any installation issues while following the below guides, please contact our Customer Services team.

Select your Operating System below to see the installation instructions:

Windows MacOS

xattr -r -d com.apple.quarantine <INSYDIUM Fused Folder path>

sudo xattr -r -d com.apple.quarantine <INSYDIUM Fused Folder path>

Updating Your INSYDIUM Fused License

If your license is eligible, the latest version of INSYDIUM Fused will be available to you. You can update your INSYDIUM Fused plugins automatically through Cinema 4D or by downloading the latest version manually from your Customer Account.

Automatic Update through Cinema 4D

If you attempt to update your plugin through Cinema 4D and receive the following error message:

"Unable to write to the INSYDIUM Fused folder. Please ensure the plugin is located in the correct plugins folder. Please see the manual for more information."

it indicates that your plugin is installed in an incorrect location, such as Program Files (Windows) or Applications (macOS), rather than in the Cinema 4D Preferences. This error occurs for security reasons, as both Windows and macOS place access restrictions on these folders.

To resolve this, please refer to the video instructions linked above to move your plugin to the correct folder and try again.

Manual Update through Customer Account

If you opt to download the new build through your Customer Account, you can install it as usual by following the installation instructions provided.

Troubleshooting Update Issues

If the update still doesn't work through Cinema 4D after moving the plugin to the correct location, please remove your current installation and download the new build from your Customer Account. Follow the video instructions linked above for proper installation.

Note: Automatically updated builds are only available for licenses with Maintenance or an active Subscription. If you have a Complete license, you will need to purchase a Complete Upgrade to gain access to the latest version.

NVIDIA
Cycles 4D is compatible with all PC systems using an NVIDIA Graphics Card and will render using the GPU.

Apple Macs are CPU only.

AMD
Previous versions of Cycles 4D used OpenCL to render using the GPU on AMD cards (and OpenCL support was also available for nVidia cards).

Due to a lack of support from Apple, Blender have withdrawn OpenCL compatibility on macOS, meaning that GPU rendering is not available using AMD cards on these systems.

If you are using OpenCL on a PC with an AMD card, this should work, however, cannot be guaranteed and we would recommend installing an INSYDIUM Fused Trial license so that tests can be completed.

There are a number of reasons INSYDIUM Fused may not work and more information on the most common problems can be viewed by clicking the relevant option.

If your issue is not listed below or the information has not resolved your issue, please contact Customer Services for further advice.

License entered is incorrect error message

License Entered Is Invalid error message

Your License Is Malformed error message

This Is Not a Valid License error message

Your INSYDIUM License Cannot Be Verified error message

INSYDIUM Fused is not loading on a Windows system

INSYDIUM Fused

https://license.insydium.net

port 443 (https connection)

INSYDIUM Fused

https://license.insydium.net

port 443 (https connection)

INSYDIUM Fused is compatible with command line rendering and has the capability to use unlimited render nodes. 

If you are using command line rendering, you will see that each version of Cinema 4D has a second Preferences folder, marked with a "_x" suffix and you need to install INSYDIUM Fused within this folder, rather than the standard Cinema 4D Preferences folder.

You will also need to ensure that your system has an internet connection for licensing and your software download carries your license information encoded into it, so our license server will enable your software to run under CLR/TR/NET without the need to enter a license.

INSYDIUM Fused licenses allow unlimited render nodes, so you do not need to buy additional licenses. Install the software to each client and ensure they have an internet connection for licensing. Your software download carries your license information encoded into it, so our license server will enable your software to run under CLR/TR/NET without the need to enter a license for them.

For more information on using INSYDIUM Fused with Team Render, click here, or Command Line here.

The Build numbers for each of your installed INSYDIUM Fused plugins can be found within Cinema 4D.

To access these, you will need to navigate to the INSYDIUM Menu > About INSYDIUM Fused… option.

Removing your plugin is very straightforward.

1. Go to your Cinema 4D application folder, open the Plugins folder and delete the INSYDIUM Fused folder.
   • On macOS, this path may look like Applications/MAXON/CINEMA 4D [version]/plugins/INSYDIUMFused
   •  On Windows, this path may look like C:\Program Files\MAXON\CINEMA 4D [version]\plugins\INSYDIUMFused
2. Now open Cinema 4D, go to the Edit menu and choose Preferences....
   
3. Click Open Preferences Folder... at the bottom of the Preferences window.
   
4. From the Preferences folder, open the Plugins folder and delete the INSYDIUM Fused folder within.
5. Restart Cinema 4D and you will see that your plugin has been uninstalled.

INSYDIUM Fused Plugins can be installed on as many systems as required, however, they can only be open on as many systems at a single time as license seats purchased, plus, if your license is eligible, the single additional seat.

For more information on managing your license, click here.

The process for installing the majority of the INSYDIUM Fused Library Assets will depend on which Cinema 4D version you are using.

Cinema 4D R25+ Cinema 4D S24 and lower

For more information on how to install the 360 Skies pack, please click here, and for more information on installing the Taiao Plant Packs is here.

Please note that depending on the scaling of your project, you may need to adjust the Library Assets to match.

If you are using a Windows machine without a GPU to render (such as a blade server) and INSYDIUM Fused is not showing within the Cinema 4D Console once installed, it is likely that your system does not have Vulkan installed.

To resolve this, follow the link below and install the Vulkan runtime (not SDK):

https://vulkan.lunarg.com/sdk/home

Changing your machine operating system or hardware

You can switch between machines easily by releasing a license on one machine and allocating it to another.

If you:

• change the operating system version
• reinstall the operating system or restore the OS from backup
• alter the machine hardware such as the CPU, motherboard, graphics cards or disk drives
• change the system information such as the machine name or the name of a user profile

You may find that the INSYDIUM Fused license is showing as already allocated when you run Cinema 4D. If that happens, you will need to log in to your Customer Account on our website and reset your license.

Changing your license

If you need to change the INSYDIUM Fused license on your machine, you can do so by clicking 'Change License...' in the main INSYDIUM menu.

Your name, email address and current INSYDIUM Fused license will automatically be filled in for you.

You can then alter these settings as required and click the OK button to make the change.

Removing a license permanently from a system

You can also use this dialog box to remove an INSYDIUM Fused license from this machine permanently. To do that, delete everything in the three entry fields and click OK. You will be asked to confirm that you want to do this. You can re-enter the license details at any point if you want to use X-Particles on this machine again.

To use Team Render, ensure that you have a network of two or more computers that can all 'see' one another on the network and that INSYDIUM Fused is installed within Cinema 4D on each system. These machines can be all PCs, all Macs, or a mixture of both.

To use Team Render effectively, you must cache the scene. Please click here for detailed information on using xpCache.

As a general rule, we would advise choosing internal caching for small scenes with few objects and external caching for long scenes and/or scenes with many cached INSYDIUM Fused objects.

If you are using Team Render, click here or if you are using Team Render Server, click here for relevant instructions.

If you are experiencing issues using Team Render after following the instructions, click here for further troubleshooting information