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Managing your INSYDIUM Fused license

Using INSYDIUM Fused offline*

INSYDIUM Fused needs to connect to our licensing server on a regular basis to revalidate your license. How frequently it does so is controlled by the 'Close License Seat on Exit' switch in the main INSYDIUM preferences.

Normally, the 'Close License Seat on Exit' switch is checked, so every time you exit Cinema 4D the license seat is closed and this makes the same license available for use on another machine.

If there is a problem with internet access, or the license server is temporarily unavailable, INSYDIUM Fused will continue to work offline for two days before a connection to the server is required. This can also be used to take a machine offline for a short period if you need to use it somewhere with limited internet access.

If you need to use INSYDIUM Fused offline for a longer period and have a perpetual license, you can uncheck the 'Close License Seat on Exit' switch. This means that the license is not closed when you exit Cinema 4D and will allow you to use INSYDIUM Fused offline for up to 7 days before needing to reconnect. The downside is that while the license seat is still open, you will not be able to use that license on another machine.

Note that this only applies to perpetual licenses. If you have a Subscription license, this switch is not available and you are limited to 2 days offline at all times.

INSYDIUM Fused Complete, Perpetual licenses with Maintenance and Subscription licenses also have access to one additional seat.

*Offline periods are at INSYDIUM's discretion.

Changing your machine operating system or hardware

You can switch between machines easily by releasing a license on one machine and allocating it to another.

If you:

  • change the operating system version
  • reinstall the operating system or restore the OS from backup
  • alter the machine hardware such as the CPU, motherboard, graphics cards or disk drives
  • change the system information such as the machine name or the name of a user profile

You may find that the INSYDIUM Fused license is showing as already allocated when you run Cinema 4D. If that happens, you will need to log in to your Customer Account on our website and reset your license.

Changing your license

If you need to change the INSYDIUM Fused license on your machine, you can do so by clicking 'Change License...' in the main INSYDIUM menu.

Your name, email address and current INSYDIUM Fused license will automatically be filled in for you.

You can then alter these settings as required and click the OK button to make the change.

Disabling your license

Clicking ‘Disable’ in the 'Change License...'  dialog box will disable the INSYDIUM Fused license on this machine, making the license available for use on an alternative system. Note that INSYDIUM Fused will stay disabled on this machine until you re-enable it from this dialog box. It will not be re-enabled by restarting Cinema.

Removing a license permanently from a system

You can also use this dialog box to remove an INSYDIUM Fused license from this machine permanently. To do that, delete everything in the three entry fields and click OK. You will be asked to confirm that you want to do this. You can re-enter the license details at any point if you want to use X-Particles on this machine again.

License Manager

The INSYDIUM Fused License Manager enables you to see how many seats are in use and on what systems. This is useful if you have a multi-seat license.

To see the manager, click 'License Manager...' from the main INSYDIUM menu.

Clicking ‘Release License’ will temporarily release the INSYDIUM Fused license from this system. You can use INSYDIUM Fused on this system again by clicking 'Allocate License' or by restarting Cinema 4D, dependent on if a seat is available.