How can we help?


Or browse articles in the categories below:

Found 1 answers matching your query:


How do I upgrade to the latest build?

Updating Your INSYDIUM Fused License

If your license is eligible, the latest version of INSYDIUM Fused will be available to you. You can update your INSYDIUM Fused plugins automatically through Cinema 4D or by downloading the latest version manually from your Customer Account.

Automatic Update through Cinema 4D

If you attempt to update your plugin through Cinema 4D and receive the following error message:

"Unable to write to the INSYDIUM Fused folder. Please ensure the plugin is located in the correct plugins folder. Please see the manual for more information."

it indicates that your plugin is installed in an incorrect location, such as Program Files (Windows) or Applications (macOS), rather than in the Cinema 4D Preferences. This error occurs for security reasons, as both Windows and macOS place access restrictions on these folders.

To resolve this, please refer to the video instructions linked above to move your plugin to the correct folder and try again.

Manual Update through Customer Account

If you opt to download the new build through your Customer Account, you can install it as usual by following the installation instructions provided.

Troubleshooting Update Issues

If the update still doesn't work through Cinema 4D after moving the plugin to the correct location, please remove your current installation and download the new build from your Customer Account. Follow the video instructions linked above for proper installation.

Note: Automatically updated builds are only available for licenses with Maintenance or an active Subscription. If you have a Complete license, you will need to purchase a Complete Upgrade to gain access to the latest version.