INSYDIUM Frequently Asked Questions, INSYDIUM LTD

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Found 2 answers matching your query:

I can’t see Cycles 4D within Cinema 4D

If you can't see the Cycles 4D Menu within Cinema 4D, check the Cinema 4D Console and if Cycles 4D isn't showing in the Console either, you will need to install some redistributable files from the following link:

https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads

From there, please download and install the 2015-2019 x64 Visual C++ file (vc_redist.x64.exe).

If Cycles 4D is showing in the Console, but not the Menu then contact Technical Support.

I have installed X-Particles on my Windows system, but it isn't loading.

If you have installed X-Particles on a Windows system but it is not loading, check the Cinema 4D Console (Shift + F10) to see if there are any relevant entries. If the Console shows an entry for the INSYDIUM Bridge (see below), this means that your system is missing the necessary Microsoft Visual Studio redistributable files.

To fix this, please visit the following link:

https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads

From there, please download and install the 2015-2019 x64 Visual C++ file (vc_redist.x64.exe) and the 2013 Visual C++ file (Microsoft Visual C++ Redistributable Packages for Visual Studio 2013).

If you do not see INSYDIUM Bridge in the console, or installing the above files does not resolve the issue, contact Technical Support.