Answers to your most frequently asked questions about our products and support. Just type your keywords like "maintenance" or "license" and hit the 'Search' button.
If you prefer, you can visit our full list of Frequently Asked Questions or go to our Help page.
Yes we offer discounts on some of our products for full-time students and teachers at non-profit educational institutions by using an educational coupon code.
You will need to prove your academic status before you are given access to your license/product.
All orders placed using an educational coupon code will only be processed after we receive proof of your academic status.
To send your proof, contact our Sales team and attach one of the following:
After submitting your proof of academic status, please allow up to 3 working days for your order to complete.
Please note: Proof of academic status must be in the same name as the license is to be registered to and if purchasing as a teacher, the license must be registered to your academic email address.
Licenses bought using an educational discount should not be used for commercial work.
X-Particles
We offer 50% discount on X-Particles products (excluding subscriptions) by adding the coupon code ACADEMIC in the shopping cart.
This can be used against the following products:
X-Particles Learning Edition
We offer 90% discount on X-Particles perpetual licenses by adding the coupon code STUDENT in the shopping cart.
This is for a Learning Edition of X-Particles and can only be used with the free Cinema 4D Educational License, as it saves in its own file format.
Cycles 4D
We offer 30% discount on Cycles 4D (excluding subscriptions) by adding the coupon code CYCEDU in the shopping cart.
This can be used against the following products:
To discuss purchasing licenses in bulk, contact our Sales Team.
Make sure that you have sent proof of your academic status to our Sales team.
To do this contact Sales and attach one of the following:
After submitting your proof of academic status, please allow up to 3 working days for your order to complete.
Please note: Proof of academic status must be in the same name as the license is to be registered to and if purchasing as a teacher, the license must be registered to your academic email address.
If you have done this, allowed 3 working days and are still waiting to be given access to your license/product, contact Sales for an update on the status of your order.