INSYDIUM Frequently Asked Questions, INSYDIUM LTD

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Answers to your most frequently asked questions about our products and support. Just type your keywords like "maintenance" or "license" and hit the 'Search' button.

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Can you reset my license?

Please login to your Customer Account and reset your license from there; this option is only available if your license is within its Maintenance Period.

If your license is no longer in its Maintenance Period then it will reset automatically after a period of time, however, we are unable to advise when this will be.
If you are unable to wait for the auto-reset to activate, you can resolve the seat-lock manually by opening your license using the same Cinema 4D on the same computer system with the same user. This will continue the license seat, you can then close Cinema 4D releasing the license seat.