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I purchased my license before September 2022, what are my Maintenance options?

As of September 21st 2022, there are two Maintenance options for your license.

The first option is to purchase a Maintenance Agreement under the same terms as when you bought your license. 

If you opt for this, it will add 12 or 24 months to your existing expiry date, depending on when your Maintenance Agreement expired and the new expiry date will be confirmed within the INSYDIUM Shop before processing your order. 

Please note that from January 1st 2023, we will no longer offer the Reactivation or Last Chance Periods and if you wish to continue to purchase Maintenance Agreements on the above terms, you would need to do so before this date. If your license is not within Maintenance on January 1st 2023, this will count as a lapse and the available X-Particles Build for your license may be affected in the future. 

The second option is to purchase the new 12 month Maintenance product for £250. If you purchase this option, the Maintenance will be valid for 12 months from the date of purchase. 

If you purchase this option whilst your license is not within Maintenance, this will count as a lapse and the available X-Particles Build, should your Maintenance lapse again in the future will be affected. 

For more information on how your future X-Particles Build may be affected, please click here.

For more information on how the new 12 month Maintenance product works, please click here.