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I placed an order with an educational discount but have not received my license

Make sure that you have sent proof of your academic status to our Sales team.

To do this contact Sales and attach one of the following:

  • Valid student ID
  • Proof of employment by a school/university
  • Link referencing your work on a school/university site

After submitting your proof of academic status, please allow up to 3 working days for your order to complete. 

Please note: Proof of academic status must be in the same name as the license is to be registered to and if purchasing as a teacher, the license must be registered to your academic email address.


If you have done this, allowed 3 working days and are still waiting to be given access to your license/product, contact Sales for an update on the status of your order.