With the rapidly changing nature of the COVID-19 outbreak, we will be using this article as a place to keep all of our customers updated with how INSYDIUM are working through these difficult times.

We will keep updating our information as the situation changes, as it inevitably will keep evolving.

We listen to our customers and understand your concerns. We just wanted to ask you to bear with us while we work on what we can do to help our existing customers too.

Latest Updates

June 2nd

With shops, businesses and schools slowly reopening their doors to the public once again, we feel it’s time to try and get back to some kind of normality at INSYDIUM. Firstly, we want to say a big thank you to all our loyal customers for your support. And a very warm welcome to everyone who has joined us during this period.

We want to give you sufficient notice of the following changes, please see below.

Price reductions - 30% off - The coupon code STAYHOME will be valid for our products with the exception of Subscriptions, until June 21st 2020, after this date the offer will no longer be available. 

Special Access to Training - We will continue to post weekly videos from our Maintenance Training collection to our YouTube channel, the last instalments will appear on June 18th. For Customers within their Maintenance Period, the same rules apply, your final instalments of Particle FX Premium Training will be on June 18th. All videos will be removed on July 2nd, 2020.

Trial license extension - From June 21st, our 3-month Trial extension changes to 30 days. Anyone registering for our Trials of both X-Particles and Cycles 4D from June 21st will receive a 30-day Trial license.

April 17th - Special Access to Training Continued
We are now on week 4 of our Special Access to Training. For Customers within their Maintenance Period, remember to log in to your Customer Account and visit Maintenance Training, you’ll find your latest instalment of Particle FX Premium Training available. We’ve been giving you access to our Particle FX Premium Training every week since March 27th. Log into your Customer Account and don’t miss out.
For everyone else, we’ve been releasing a weekly video from our Maintenance Training collection to our free YouTube channel. Remember to subscribe and click the bell to receive all notifications from us. All videos will remain for two weeks.

March 27th - Price reductions – 30% off
We want to help ease financial pressure, so from today, with the exception of Subscriptions, we'll reduce all our products by 30%. There is currently no end date for this reduction, as none of us knows how long this situation will last. If you want to use the 30% reduction, apply coupon code STAYHOME to your cart.

March 26th - Special Access to Training
Every week we'll release a video from our Maintenance Training collection to our free YouTube channel. Remember to subscribe and click the bell to receive all notifications from us. For Customers within their Maintenance Period, please log in to your Customer Account and visit Maintenance Training, each week you will find a new part of our Particle FX Premium Training available. All videos will remain for two weeks.

March 24th - Trial license extension
We've reset everyone's Trial license, so you can either use your existing license or re-register. This was an easy change for us to introduce. Our Trials of both X-Particles and Cycles 4D have been extended from 14 days to 3 months, until further notice.

We are working on what we can do to help everyone. Please understand, we as a business are also affected by the global pandemic and hope you can understand that some things may take a little while to roll out, especially with the team all working remotely at this time.

Until then, stay safe and look out for others.