Products

Thursday, 3 May 2018

Maintenance Agreements

Details of our Maintenance Agreement and your renewal options

About Maintenance

When you first buy a perpetual X-Particles or Cycles 4D license, you will receive a digital download; this is a lifetime license – it’s yours to keep and will work with a compatible version of Cinema 4D.

A new license comes with a 12 Month Maintenance Agreement, which includes:

  • Access to Technical Support
  • Updates
  • Ability to join our Early Access
  • Maintenance Training videos
  • Additional Content Repository files

If you buy an INSYDIUM Annual or Monthly Subscription, the Maintenance is valid as long as you pay subscription fees.

What happens when your Maintenance expires?

After 12 months, your Maintenance Agreement will expire.

You have two choices: buy a new 12 Month Maintenance Agreement, we allow users the flexibility to extend their Maintenance Agreement at any point within 12 months of it expiring to continue receiving the included benefits. Or, you can let your Maintenance expire.

If you choose to let your Maintenance Agreement expire, your license remains valid but you will no longer receive the benefits included with Maintenance.

Early Access

Our Early Access will provide a regular stream of major new features throughout the year, accessible to everyone who owns an X-Particles or Cycles 4D latest release with an up-to-date Maintenance Agreement.

Find out more

Maintenance Pricing

The prices shown below are full priced product excluding VAT. Visit our Knowledge Base for answers to common questions regarding the release and new features.

 

X-Particles Maintenance
X-Particles Maintenance Agreement
This product provides 12 months maintenance for existing X-Particles users.
Note: this is not an X-Particles license

£180

Ex VAT

Cycles 4D Maintenance
Cycles 4D Maintenance Agreement
This product provides 12 months maintenance for existing Cycles 4D users.
Note: this is not a Cycles 4D license

£90

Ex VAT

INSYDIUM Maintenance
INSYDIUM Maintenance Agreement
12 months maintenance for X-Particles 4 or later and brings your Cycles 4D Maintenance in line
Note: this is not an X-Particles or Cycles 4D license

£230

Ex VAT

INSYDIUM Maintenance Agreement

The INSYDIUM Maintenance Agreement provides 12 months maintenance for X-Particles 4 or later and brings your Cycles 4D Maintenance in line, regardless of when your Cycles 4D Maintenance expires. If your X-Particles Maintenance is up-to-date, buying the INSYDIUM Maintenance Agreement will provide you with an additional 12 months cover after your current plan expires.

 

 

Having up-to-date Maintenance means you get full technical support and the option to use our Early Access, as well as Updates and exclusive content.